Terms of Service

Last updated: December 2024

Introduction

Welcome to Yelacenze Mobile Game Studio's Terms of Service. These terms govern your use of our websites, mobile applications, games, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Services.

Yelacenze is a leading mobile game development studio based in Seoul, South Korea, creating innovative gaming experiences for players worldwide. Our commitment to excellence extends to all aspects of our platform and user relationships.

User Accounts and Registration

To access certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities. Users under the age of 13 require parental consent to create accounts in compliance with COPPA regulations.

Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Violating any applicable laws or regulations
  • Infringing upon or violating our intellectual property rights or the rights of others
  • Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
  • Submitting or transmitting spam, chain letters, contests, junk email, or pyramid schemes
  • Using automated systems to access our Services without authorization
  • Interfering with or disrupting our Services or servers
  • Attempting to circumvent security measures or access restricted areas
  • Using our Services for commercial purposes without express written permission

We maintain a zero-tolerance policy for activities that compromise the integrity of our platform or negatively impact other users' experiences.

Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to games, software, text, graphics, logos, images, and software, are owned by Yelacenze and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User-Generated Content: When you submit content to our Services (such as feedback, comments, or game-related materials), you grant Yelacenze a worldwide, royalty-free, sub-licensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with operating and improving our Services.

You retain ownership of your submitted content but acknowledge that we may use it in accordance with these terms. We respect intellectual property rights and expect our users to do the same. Any suspected infringement will be investigated and addressed appropriately.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

Data Collection: We collect information you provide directly (account registration, game interactions, support requests) and automatically (device information, usage patterns, performance data) to provide and improve our Services.

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We comply with applicable data protection laws, including GDPR for European users and relevant Korean privacy regulations.

Disclaimers and Limitation of Liability

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Service Availability: We strive to maintain continuous service availability but do not guarantee uninterrupted access. Our Services may be temporarily unavailable due to maintenance, updates, or technical issues beyond our control.

Limitation of Liability: To the maximum extent permitted by applicable law, Yelacenze shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our Services.

Our total liability for any claims relating to the Services shall not exceed the amount you paid us for the Services in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate your account and access to our Services immediately, without prior notice or liability, for any reason, including breach of these Terms.

Upon termination, your right to use our Services will cease immediately. All provisions of these Terms that by their nature should survive termination (including ownership provisions, warranty disclaimers, and limitations of liability) shall survive termination.

If you wish to terminate your account, you may discontinue use of our Services and contact us to request account deletion. We will process account deletion requests in accordance with our Privacy Policy and applicable laws.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of South Korea, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in Seoul, South Korea.

Arbitration Process: Disputes shall be referred to and finally resolved by arbitration administered by the Korean Commercial Arbitration Board (KCAB) under its Rules. The arbitration shall be conducted in English or Korean, as determined by the arbitrator.

Notwithstanding the foregoing, either party may seek injunctive relief in the courts of Seoul, South Korea, to protect intellectual property rights or prevent ongoing harm. The parties waive any right to jury trial and any right to participate in a class-action lawsuit.

Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this document and provide notice through our Services or other appropriate means.

Your continued use of our Services following the posting of changes constitutes your acceptance of such changes. If you do not agree to the modified terms, you must discontinue use of our Services.

We encourage you to review these Terms periodically to stay informed of your rights and obligations. Significant changes will be communicated prominently through our platform and direct user notifications.

Contact Information

If you have any questions about these Terms of Service, please contact us using the information below. For legal matters specifically, please mark your correspondence as "Legal - Terms of Service" to ensure proper routing.

Corporate Headquarters

Yelacenze Mobile Game Studio

Jamsil-ro 728

Seoul, South Korea

Phone: +82 10-2614-5406

Email: info@yelacenze.com

Business Hours

Monday - Friday

9:00 AM - 6:00 PM KST

Excluding Korean public holidays

Note: For urgent legal matters outside business hours, please email us with "URGENT LEGAL" in the subject line. We monitor urgent communications continuously.

Important Notice

These Terms of Service constitute a legally binding agreement between you and Yelacenze. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these terms. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.