Privacy Policy
How Yelacenze Mobile Game Studio collects, uses, and protects your personal information
Last updated: January 15, 2025
Introduction
Welcome to Yelacenze Mobile Game Studio's Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you use our mobile games and related services.
As a leading mobile game development studio based in Seoul, South Korea, we are committed to protecting your privacy and ensuring a secure gaming experience for our users worldwide.
This policy applies to all Yelacenze games, applications, websites, and related services (collectively, the "Services"). By using our Services, you consent to the data practices described in this policy.
Information We Collect
We collect information you provide directly to us, information we collect automatically when you use our Services, and information from third parties.
Personal Information
- Account information (username, email address)
- Profile information (profile picture, gaming preferences)
- Communication data (messages, support requests)
- Payment information (handled by third-party processors)
Automatically Collected Information
- Device identifiers and technical information
- Usage data and game statistics
- Location information (with your permission)
- Cookies and similar technologies
How We Use Your Information
We use the information we collect to provide, maintain, and improve our Services, process transactions, and communicate with you.
Primary Uses
- Provide and personalize gaming experiences
- Process in-game purchases and transactions
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve our games
- Prevent fraud and ensure security
Marketing Communications
We may send you promotional communications about new games, features, and special offers. You can opt out of these communications at any time through your account settings or by following the unsubscribe instructions.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With Your Consent
We may share information when you consent to such sharing, such as when you connect with friends on social media platforms.
Service Providers
We engage trusted third-party service providers to help us operate our Services, including analytics providers, customer support tools, and payment processors.
Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption of sensitive data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication systems
- Employee training on data protection practices
- Incident response procedures
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and applicable authorities as required by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
Access and Portability
You may request access to the personal information we hold about you and receive a copy in a portable format.
Correction and Deletion
You may request that we correct inaccurate information or delete your personal information, subject to certain legal limitations.
Restriction and Objection
You may request that we restrict processing of your information or object to certain processing activities.
Cookie Policy
What Are Cookies
Cookies are small text files that are placed on your device when you use our Services. They help us provide you with a better gaming experience.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Enable core functionality | Session |
| Performance | Analyze usage patterns | 1 year |
| Functional | Remember preferences | 1 year |
You can control cookies through your browser settings. However, disabling certain cookies may limit functionality of our Services.
International Data Transfers
Cross-Border Transfers
As a global gaming company, we may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for these transfers.
These safeguards may include standard contractual clauses, adequacy decisions, or other appropriate mechanisms as recognized by applicable law.
Data Localization
Where required by local laws, we store and process your information within the country or region where you are located.
We regularly review our data storage practices to ensure compliance with applicable data protection laws.
Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Parental Controls
Parents and guardians who believe their child has provided personal information to us should contact us immediately. We will work with you to address any concerns.
Age Verification
We may implement age verification processes for certain features or in response to applicable local laws regarding children's privacy.
Policy Updates
We may update this Privacy Policy from time to time. When we make changes, we will:
- Post the updated policy on this page
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes through our Services or by email
- Obtain your consent for material changes where required by law
Your Continued Use
Your continued use of our Services after the posting of changes constitutes your acceptance of such changes. If you do not agree to the changes, you should stop using our Services.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Address
Jamsil-ro 728, Seoul, South Korea
Phone
+82 10-2614-5406Business Hours
Monday - Friday: 9:00 - 18:00 KST
